Shipping policy

Shipping Policy

Thank you for shopping with SurrealStudios.

Order Processing

Orders are typically processed and shipped within 2–5 business days.

During product drops, holidays, or periods of high order volume, processing times may be longer. We appreciate your patience and will work to ship your order as quickly as possible.

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Delivery Times

Estimated delivery times after your order has shipped:

  • United States: 3–7 business days

  • International: 7–14 business days

Please note that these are estimated delivery times and may vary due to carrier delays, weather conditions, customs processing, or other circumstances beyond our control.

Shipping Rates

We offer free shipping on all orders.

Order Tracking

Tracking is included with every order. Once your order has shipped, you will receive an email with your tracking number so you can monitor your shipment.

Shipping Delays

While we strive to meet our estimated delivery times, SurrealStudios is not responsible for delays caused by shipping carriers, customs, severe weather, or other events outside of our control.

If your package appears to be significantly delayed or lost in transit, please contact us at support@surrealstudios.us, and we'll do our best to assist you.